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Intended Audience

This course is designed for—

• Experienced Project and Program Managers who want to review current practices in Communication management and learn new techniques

• Project Managers and Project/Team Leaders who have recently entered the profession or recently assumed growing project responsibilities

• Communication Managers and Analysts who plan and manage communication activities for projects

Course Description

Communication is essential to any project. You will be introduced to the tools and techniques used to create and manage an effective and lasting Communication Plan. The course discusses these and other topics related to project communication, such as—

• Objectives, concepts, and process of Communication management and the trends which affect communication on all projects

• Tools and techniques associated with the development of the project Communication Plan

• Specifics of communication within the project

Learning Outcomes

Through mini lectures and hands-on teamwork, the course seeks to create a typical project life cycle, with practical instruction on how to—

• Identify the project stakeholders

• Identify the tools, techniques, and processes required to develop a project Communication Plan

• Develop a project Communication Plan

• Create a “lessons learned” review from a Communication perspective

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